The South Australia Police (SAPOL) has made a significant advancement in its commitment to the LGBTQIA+ community by transforming the existing Gay and Lesbian Liaison Officer (GLLO) program into the newly established LGBTIQA+ Liaison Officer (LLO) Network. This restructuring aims to create a more inclusive environment, ensuring community members can easily access trained officers knowledgeable in LGBTQIA+ issues.
By enhancing training and resources for LLOs, SAPOL seeks to build trust and understanding between law enforcement and the LGBTQIA+ community. An SAPOL spokesperson stated, “This initiative is propelled by policy changes, educational advancements, and continuous community engagement.” The organization has also introduced a comprehensive Foundations of LGBTQ Inclusion training course for all employees, reinforcing the importance of inclusive practices throughout the force.
Building a safer and more inclusive environment
Alongside the LLO Network, SAPOL has launched its inaugural Pride at SAPOL – LGBTIQA+ Strategy -2030. This strategic plan outlines SAPOL’s ambition to foster a workplace and community where every individual feels secure, valued, and empowered to engage with police. The spokesperson emphasized, “Our goal is to cultivate relationships and enhance trust in our police service by ensuring improved visibility and consistent community-informed practices.”
Roles and responsibilities of LLOs
The LLOs act as essential points of contact for community members, facilitating engagement and building trust between SAPOL and the LGBTQIA+ population. This transition signifies not just a rebranding, but a more structured and contemporary approach to community policing. The LLOs are volunteers from within SAPOL, who receive specialized training to provide informed support to both LGBTQIA+ individuals and fellow officers.
As stated by SAPOL, “The LLO Network is the culmination of a thorough review of the GLLO model, conducted in consultation with LGBTQIA+ community organizations and stakeholders.” This new approach emphasizes inclusivity, with all LLOs completing extensive face-to-face training, including sessions led by organizations such as Pride In Diversity that focus on LGBTQIA+ advocacy.
Creating accessible pathways for community engagement
The LLO Network consists of trained volunteer officers stationed across various metropolitan and regional areas, ensuring that LGBTQIA+ community members have multiple ways to connect with knowledgeable officers who can provide respectful assistance. SAPOL noted, “We have listened to community feedback regarding the need for safety, visibility, and reliable ways to engage with law enforcement. This input has directly influenced the redesign of the LLO Network.”
Connecting with the community
Community members can now choose how to engage with LLOs, whether by visiting their local police station or contacting them via a dedicated email address. This approach aims to enhance privacy and accessibility for those seeking support. Additionally, partnerships with South Australian advocacy groups and service providers, such as SARAA, have been established to strengthen community ties.
Moreover, SAPOL is committed to enhancing inclusion through memberships with organizations like Pride In Diversity and participation in the WE’RE EQUAL initiative facilitated by Equal Opportunity SA. These efforts reflect a steadfast commitment to ensuring that community members feel safe, respected, and confident when interacting with police.
Individuals wishing to connect with an LLO can do so by emailing [email protected] with their contact details or visiting their nearest police station. For general inquiries, the SAPOL Diversity and Inclusion Branch can be reached at [email protected].

