The X11 bus service operating between Carmarthen and Swansea was involved in a serious accident near Kidwelly on June 23, 2026. The incident, which occurred around 12:20 PM has prompted a major incident declaration and a significant emergency response.
The bus, operated by First Bus veered off the A484 and tumbled down a steep bank, landing on its side. Witnesses reported seeing the bus flip through a hedge, trapping passengers inside. Emergency services, including Dyfed Powys PoliceMid and West Wales Fire and Rescue Service and Hywel Dda Health Board swiftly responded to the scene.
The Immediate Aftermath and Emergency Response
All passengers were safely removed from the bus and are receiving appropriate care. A rest center was established at the nearby John Burns Centre to provide comfort and support to those affected. Thirteen individuals were assessed and discharged at the scene, while six others were transported to the hospital for further medical attention. Fortunately, no injuries were believed to be life-threatening.
The A484 between the Parc y Bocs roundabout and Llandyfaelog remains closed as emergency services continue their investigations and response efforts. The public is advised to avoid the area and seek alternative travel routes.
Community and Official Reactions
Zoe Hand Managing Director of First Bus Franchising expressed concern and support for those involved. ‘The safety of everyone who travels with us is always our absolute priority,’ she stated, emphasizing the company’s collaboration with emergency services to understand the circumstances of the incident.
Local vicar Father Jim Flanagan witnessed the aftermath of the crash while being re-routed due to road closures. He noted the presence of multiple ambulances and an air ambulance that landed in a nearby field. St. Mary’s Church in Kidwelly has been opened to provide support to those in need.
Dame Nia Griffith MP for Llanelli, extended her thoughts to those affected and the emergency services. She urged the public to stay away from the area and find alternative routes to minimize disruption.
Healthcare Impact and Public Advisory
The Hywel Dda Health Board has alerted the public to longer waiting times at emergency departments due to the influx of patients from the incident. The board emphasized that they are treating individuals with the greatest need first and encouraged the public to seek appropriate care through NHS 111 Wales if necessary.
The incident has highlighted the challenges faced by local healthcare systems during emergencies. The public is advised to stay informed through official updates and to cooperate with emergency services to ensure a swift and safe resolution.



